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CRM & CS Solutions

Because customers have a new level of expectation, we are here to help you meet it. Let us transform your existing e-commerce to deliver friction-free online user experience. We give your customers a peaceful ride from delivery to customer service.

Fulfilment Support

Phone & Chatbot Inquiry

Management

Contact Management

Logistics

Case Study

Roborock

expand c worked with Roborock, a Xiaomi-owned Consumer Electronics brand that produces Robot Vacuums and Cordless Stick Vacuums. We helped Roborock to create an integrated digital marketing strategy in KR across Naver, Kakao, Google, Facebook and local e-commerce platforms (Coupang, Gmarket, 11st, and etc.).

BabyBjörn

expand c worked with BabyBjörn, a Swedish Baby Products brand that produces Baby Clothing, Baby Bouncers, and Baby Carriers. We helped BabyBjörn to increase the Brand Visibility on Facebook, Instagram, Naver Blog, and Naver Shopping in the KR market by leading the Social & Contents campaign.

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Xiaomi (Gamegeek)

expand c have partnered with GAMEGEEK Limited, Xiaomi’s official distributor, to increase their brand visibility and boost sales in the KR market. Throughout the past few months of partnership, we have successfully increased online store traffic by executing paid display advertising on Naver.

Mercury Marine

expand c worked with Mercury Marine, a marine propulsion brand that produces Outboard Motors and Sterndrives. We helped Mercury Marine increase the Brand Awareness across 8 APAC countries on Facebook, Instagram and Naver by leading Social Campaigns in 6 different languages and managing Social Media channels with APAC-friendly content.

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